Five reasons panel builders, assessors and adjusters return to us for complex and disputed claims.
Every inspection produces a written report with thermal images, video and moisture readings mapped to the exact leak location — formatted for claim assessors and panel builders.
Acoustic listening, tracer gas, thermal imaging and pipe locators find the leak before any wall, floor or ceiling is opened — keeping remediation costs down and claims accurate.
Inspections booked within a few business days; reports delivered within 24–48 hours of the inspection — so claims aren't held up waiting on diagnostics.
We report what the technology shows — not what's convenient for either party. That's why panel builders and assessors return to us for disputed or complex claims.
We liaise directly with the insurer, loss adjuster or their nominated contact, and can join claim calls or provide supplementary evidence on request.
Photographic and thermal evidence, leak location, likely cause and a recommended scope of works — everything an assessor or panel builder needs in one document.
Request an inspection →Thermal imaging, tracer testing and moisture mapping capture the leak signature at the source — the same imagery attached to your claim file.
Thermal images, video, moisture readings, leak location, likely cause and recommended remediation scope — assembled into a single report your assessors and panel builders can act on immediately.
Request an Insurance InspectionA structured claim workflow that keeps the insurer, adjuster and policyholder informed at every stage.
The insurer, adjuster or policyholder books the inspection; claim number and access details are confirmed up front.
A full leak investigation using the appropriate combination of acoustic, thermal, tracer gas and moisture-mapping technology.
A written report with photos, video and thermal imagery, leak location, likely cause and recommended remediation scope — delivered within 24–48 hours.
Available for clarification, supplementary testing, or coordination with the appointed builder — including joining claim calls on request.
Most reports are delivered within 24–48 hours of the on-site inspection, with urgent claims prioritised on request.
Yes — we liaise directly with the insurer, loss adjuster or their nominated representative throughout the claim, and can supply supplementary evidence if requested.
Yes. Our diagnostic methods identify the leak source and pattern of water ingress, which helps determine whether damage is consistent with a sudden event or a long-term/gradual leak — a key distinction for claim assessment.
No. We use acoustic, thermal imaging, tracer gas and moisture-mapping technology to locate leaks without needing to open walls, floors or ceilings first.
Yes — our reports are formatted with photographic and thermal evidence, leak location, and a recommended scope of works for use by panel builders and remediation contractors.
Send the claim details and we'll confirm a booking — typically within a few business days, or prioritised for urgent claims. Prefer to talk it through first?
